Thank you for purchasing the MicroFogger 3 Lite! It is very important to read the instruction manual prior to using the MicroFogger as it contains essential information that you’ll need to use the MicroFogger safely and effectively. We’ve also made a quick start video which will guide you through the setup process and will explain key points. Please note that you must still read the safety guidance in the manual prior to using the device.
Troubleshooting
The fan spins and the top LED turns blue but no smoke comes out
This means that there is a loose electrical connection between the heating coil and the MicroFogger which can sometimes happen during shipping. Fixing it is very easy:
-Unscrew the fog liquid tank and set it aside
-Unscrew the heating coil (the small silver metal cylinder poking out of the fogger)
-On the bottom of the heating coil, you’ll notice a rectangular metal “loop” shape
-Gently pull this loop shape out by about 2mm, without pulling it out completely
-Re-install the coil, making sure that it is fairly tight.
-Re-install the liquid tank and try again!
If this does not solve the problem, please try using the spare coil provided in your package.
It doesn't charge, the bottom LED turns red when I try to use it even after a long charge
In most cases, this behavior is a result of incorrect charging. In order to charge it, the MicroFogger’s toggle switch (located on the bottom of the device) has to be turned ON prior to plugging in the charging cable and has to be kept in the ON position during the charging process. If the switch is off, the battery is physically disconnected so will not charge.
If this does not resolve the issue, please try using a different charger or cable combination.
If the MicroFogger still doesn’t work, it may mean that there is a short circuit in the heating coil. Please try running the MicroFogger without the heating coil installed. If you notice that the bottom LED immediately switches to red even without the heating coil, there is an error in the device.
The fogger makes a bubbling noise and no smoke comes out
If you hear a bubbling noise, immediately stop using the MicroFogger as this means the heating coil is flooded with excess liquid. To clear it, gently tap the MicroFogger on a surface while holding it upside-down to clear the blockage. Ensure you are tapping out excess liquid frequently to prevent blockages.
The orange charging LED doesn't turn green, even after 6+ hours
Depending on the charger you are using, there is a chance that the bottom LED will remain orange even if the fogger is fully charged. Generally, as long as you are using the recommend wall socket type USB charger, the LED should turn from orange to green after about 6 hours (or shorter, depending on charge level).
The MicroFogger starts making smoke when I plug in a charging cable
We only recommend using the charging cable we provide as other micro USB cables may be recognized as a control cable input by the MicroFogger. This can mean that the MicroFogger may turn on if you plug a 3rd party cable into it, before plugging that cable into a charger. To avoid this, you can plug the cable into the charger first and then into the fogger second as the power from the charger will lock the MicroFogger, preventing it from operating. Please note that if the charger stops providing power at any point in the charging process, this may trigger the MicroFogger as it would unlock and recognize the 3rd part cable as an input signal.
I've poured the fog liquid into the wrong port and now the MicroFogger is all wet
Although not great, this is fully recoverable. Please see the following guide on how to clean the MicroFogger from the inside-out: